Remove Stripe information

  • Resolved Vitzkrieg

    (@vitzkrieg)


    9 months, 2 weeks ago

    How can I completely remove the Stripe gateway payment information from my site? It is breaking being able to purchase other products in my WooCommerce shop? I have a temporary workaround by turning PMS payments on Test Mode.

    Error: No such PaymentMethod: 'pm_[id-removed]'; OAuth key or Stripe-Account header was used but API request was provided with a platform-owned payment method ID. Please ensure that the provided payment method matches the specified account
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  • Plugin Support thomaswild

    (@thomaswild)

    9 months, 2 weeks ago

    Hello @vitzkrieg,

    I would like to ask you for some additional information:

    1. Could you please send me a screenshot of the page at Dashboard -> Plugins -> Installed Plugins? Please make sure that all of your plugins as well as their versions are clearly visible.
    2. Could you please tell me the status of the payment gateway? Is the issue still appearing when disabling the payment gateway?
    3. Does disabling our plugin fix the issue with WooCommerce?
    4. Could you please provide a link to the website with the issue?

    You can use a site like https://snipboard.io/ to share the screenshots.
    Looking forward to your reply!

Viewing 1 replies (of 1 total)

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