remove test “store” channels from bigcommerce

  • Resolved ehajder

    (@ehajder)


    6 years, 5 months ago

    I tried several times to connect to my wp sites. All attempts failed for one reason or another… during the testing plugin created several “listing channels” on my bigcommerce back end..
    how to remove inactive /bad listing “stores”

    • This topic was modified 6 years, 5 months ago by ehajder.
    • This topic was modified 6 years, 5 months ago by ehajder.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ehajder

    (@ehajder)

    6 years, 5 months ago

    fyi I already contacted bigcommerce support and they referred to you

    Kyle

    (@kylebc)

    6 years, 5 months ago

    Hello @ehajder,

    We have an internal engineering ticket for this exact issue, and I appreciate you voicing this. I’ve added to that ticket to include your experience, and I’ll update this post once I have more info.

    Kyle

    (@kylebc)

    6 years, 5 months ago

    Hey @ehajder

    I wanted to update this thread that in the meantime we have an app available to disable/hide these unwanted channels and you can find it here: https://apps.bigcommerce.com/details/18212

    Be sure that you’re signed in to your BigCommerce store when visiting this link so you can install it directly. Once installed and in the app, you can click the three dots > Edit Channel Details > Uncheck “Enabled”, and Save to hide those.

    Thread Starter ehajder

    (@ehajder)

    6 years, 5 months ago

    Hey,
    thank you for the app, I was able to remove unwanted channels.

    I’m still experiencing product sync errors.
    I’m my own GC wordpress host provider … trying every possible way to sync products without success.. over 30 wordpress FRESH installs and now even new FRESH BIGCOMMERCE store just to achieve ONE SINGLE SUCCESSFUL PRODUCT SYNC…

    !!!!!! and it worked ONLY AFTER I DELETED ALL BUT 95 PRODUCTS IN MY FRESH BIGCOMMERCE TEST STORE!
    my regular store has over 13000 products.. what now.. any ideas?

    Thread Starter ehajder

    (@ehajder)

    6 years, 5 months ago

    sync error

    • This reply was modified 6 years, 5 months ago by ehajder.
    Thread Starter ehajder

    (@ehajder)

    6 years, 5 months ago

    Ok… I think i got it…Error log was suggesting that my custom file contains more than 250 characters in some products??? ..instead looking for the specific products, I edited file “customfield” changed all 250 to 2500 and product sync finally works.

    • This reply was modified 6 years, 5 months ago by ehajder.
Viewing 6 replies - 1 through 6 (of 6 total)

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