• I am having problems with the wp editor which I believe is caused by your plugin because, for one, I cannot deactivate it, and two, if I delete it from cpanel it somehow re installs itself. If I rename the plugins folder the problem with the editor disappears, but if I make a new empty plugins folder the problem returns AND your plugin has placed itself back in this new folder…. HOW can this happen??
    THIS is urgent, please respond ASAP Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author NextScripts

    (@nextscripts)

    Plugin has no ability to re-install itself.

    It very much sound like you issues are caused by some kind of cache. It’s either your caching plugin for WordPress or some caching system from your hosting.

    Thread Starter goatherd999

    (@goatherd999)

    Thank you for your response, I will check these things out, but why can’t I even deactivate it and delete from plugins?

    Plugin Author NextScripts

    (@nextscripts)

    Most probably because your cache is still showing you outdated version of your site.

    Thread Starter goatherd999

    (@goatherd999)

    Cache where, in my Chrome browser? No. Site is new today, I can delete your plugin in cpanel reload a post that I am trying to make and the plugin is then back in the plugins file. I have renamed google analytics because it has a cache…..made no difference.
    This has wasted hours of my time….. it’s crazy. I dont even know where it came from.

    Plugin Author NextScripts

    (@nextscripts)

    First of all – never rename plugin folders. renaming folders is not deleting plugin it just forcefully deactivates it (sometimes incorrectly). Re-activating plugin from renamed folder will cause you a whole bunch of troubles.

    Cache could be in 3 places:
    1. Caching plugins.
    2. System Cache from your hosting provider.
    3. Browser cache.

    First delete ALL FOLDERS with ALL plugins that you were ever renamed. Then deactivate all cache plugins that you might have. Then try a different browser. Then please make sure your WordPress is NOT managed by some third party service, that sees your actions like an attempt to break your site and automatic ally restores it’s configuration.

Viewing 5 replies - 1 through 5 (of 5 total)

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