• Resolved BenLinders

    (@benlinders)


    I’m only using Trustpilot to collect reviews. I don’t want to use the widgets.

    However I noticed that there’s a js file loaded in the head part which significantly impacts page loading speed. Taken from the HTML source:

    <!– TrustBox script –>
    <script type=”text/javascript” src=”//widget.trustpilot.com/bootstrap/v5/tp.widget.bootstrap.min.js” async></script>
    <!– End TrustBox script –>

    It looks like this is only for the widgets, not for collecting reviews, right?

    Is there a way to remove this, as it impacts my Google search result for all of my pages!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter BenLinders

    (@benlinders)

    Can you help me with this?

    Plugin Author Trustpilot

    (@trustpilotapp)

    Hi @benlinders
    The latest plugin version (2.5.901) does not load the script if you have no Trustbox added within the plugin.

    Thread Starter BenLinders

    (@benlinders)

    Hi @trustpilotapp

    Updated Trustpilot to the latest version 2.5.901

    I’m not using a trustbox on my website http://www.benlinders.com.

    And I used “Delete all Trustboxes from website) in the Trustpilot settings below TrustBox to make sure that nothing is left.

    Cleared my cache and minified CSS/JS

    Still, I find this code on my homepage.

    Page: https://www.benlinders.com/

    Line 314-316:

    <!– TrustBox script –>
    // <script type=”text/javascript” src=”//widget.trustpilot.com/bootstrap/v5/tp.widget.bootstrap.min.js” async></script>
    <!– End TrustBox script –>

    What am I doing wrong?

    Ben Linders

    Plugin Author Trustpilot

    (@trustpilotapp)

    @benlinders thank you for your message. But it seems this script was added manually (plugin never adds script with comments).`
    We can not change any other script if it wasn’t added within plugin.

    • This reply was modified 4 years, 3 months ago by Trustpilot.
    Thread Starter BenLinders

    (@benlinders)

    @trustpilotapp

    Thanks for pointing this out.

    I checked, and the script was indeed added to the header using the plugin Head, Footer and Post Injections. I’m unsure why it was in there, but I removed it, and now it’s gone.

    Glad we got this solved, appreciate your help!

    Ben Linders

Viewing 5 replies - 1 through 5 (of 5 total)

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