Removing a banner

  • docmtc

    (@docmtc)


    8 months, 2 weeks ago

    I’m sorry if this is a basic question and also if it’s been already discussed. I’m a true beginner, helping a friend that knows nothing about these matters. After I’ve added an image to metaslider a banner (?) of Vantage, with 2 images, appeared only on the homepage (above) and not on the others…I cannot see it while modifying the page (only after the mod on the website itself) and if I save a draft it disappears but then I don’t know how to substitute it to the former! Any help? Sorry again for the already mentioned sins!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    8 months, 2 weeks ago

    I recommend asking at the metaslider plugin’s dedicated support so its developers and support community can help you with this.

    Moderator threadi

    (@threadi)

    8 months, 2 weeks ago

    You are using the “MetaSlider” plugin for the slider. I would recommend contacting their support forum with your query: https://ww.wp.xz.cn/support/plugin/ml-slider/

    Thread Starter docmtc

    (@docmtc)

    8 months, 2 weeks ago

    Thanks, so the above banner can be related to the below metaslider? I’m asking because the below metaslider images were already there, I only added one.

    Thanks again

    Moderator threadi

    (@threadi)

    8 months, 2 weeks ago

    I’m not sure what you mean by “banner.” On the page, I see the following graphic elements:

    • A large logo in the header
    • A slider that spans the entire width and has two images
    • A slider that is narrower and appears to have a lot of images
    • An image gallery with 7 images that cannot be enlarged by clicking on them

    Both sliders are implemented with the Meta Slider plugin mentioned above. The logo is managed via the theme and the gallery is a gallery block from the block editor.

    Thread Starter docmtc

    (@docmtc)

    8 months, 2 weeks ago

    Thanks, thready. Thanks to your answer, I say that I’m referring to the slider with 2 images…not a banner!

    What can I do?

    Moderator threadi

    (@threadi)

    8 months, 2 weeks ago

    If you are concerned with the display of the slider itself, please contact the slider support mentioned above.

    If you want the slider to be displayed not only on the homepage but also elsewhere, please contact your theme’s support team. As far as I can see, you are using a child theme from Vantage. First, you could switch to the parent theme and see if the behavior changes there. If not, only their support team can help: https://ww.wp.xz.cn/support/theme/vantage/

    Thread Starter docmtc

    (@docmtc)

    8 months, 2 weeks ago

    Thanks, I want it to be removed…I’ll try to contact the support mentioned. Regards

Viewing 7 replies - 1 through 7 (of 7 total)

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