Hi there @shoppereastadmin, sorry we didn’t fit your needs! Creative Mail, like most of our SaaS competition, does offer paid tiers that include phone support and advanced functionality. That being said, the beauty of the open-source community is that it offers a lot of options based on need. Ultimately, we’re super happy that you have a free solution that works for your needs.
Let us know if we can ever be of assistance in the future. We wish you much success!
“Woocommerce Followup Emails” is not a “free solution”. It’s a one-off payment for a lifetime license. Your “free solution” quip is obviously a puerile, childish attempt at being “snarky”. And the fact that you seem to have no idea about such a well-known plugin that’s closely related to yours, is jaw-dropping. Those two facts alone are enough to turn me off your product for life.
Let me know if you need any further information about your close competitors. lol
This one https://wpspring.com/products/woocommerce-follow-up-emails-extension/ –
It’s a lifetime “licence”. It’s the “support” that costs $99 per year. Which is the case of many plugins and themes. e.g My Flatsome theme has a lifetime license but support only lasts the first 6 months, after that you pay for it … if you need it. I don’t.