Repeated error “Failed to pull image”

Resolved Lucas
(@pianeta)

1 year, 2 months ago

Hello,

For a few days now, in my WordPress panel – at the very top – there is an error:

Image pull process failure: Failed to pull image [url] https://saw35-hyb-worker.quic.cloud/dl/d_326637/67e2eba7367cc8.13836116.jpg.webp

Closing the error does not solve the problem. The error appears again. I tried deleting the cache, stopping image optimization, etc. Nothing helps.

What else can I do?

Regards,
Lucas

The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)

Plugin Support litetim
(@litetim)

1 year, 2 months ago

@pianeta is it happening all the time? or just for some images?

Plugin Support qtwrk
(@qtwrk)

1 year, 2 months ago

does that image link open in your browser ?

Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

Yes, this is a thumbnail of one of the photos I uploaded to the article.

Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

@litetim this started a few days ago. First it was a different image, but I deleted it to fix the problem. Now it’s a different image. The error comes back every few minutes, even after closing it with the cross.

Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

Does anyone have any ideas? After today’s LSC update the error still occurs.

Plugin Support litetim
(@litetim)

1 year, 2 months ago

@pianeta does the optimization goes further?
Thread Starter Lucas
(@pianeta)

1 year, 2 months ago
No. It stopped at 99%.
- This reply was modified 1 year, 2 months ago by Lucas.
Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

Yesterday’s LSC update did not solve my problem.

Plugin Support qtwrk
(@qtwrk)

1 year, 2 months ago

please try clean up uninfished data , then send again , after few minutes , refresh the page, see if the pull button light up or not ?

Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

The problem was solved. There was a bug with the REDIS connection. The images were processed 100% and the bug disappeared.

Plugin Support litetim
(@litetim)

1 year, 2 months ago

@pianeta happy that is solved?
Can we close the ticket?

Thread Starter Lucas
(@pianeta)

1 year, 2 months ago

<font _mstmutation=”1″></font>Yes, please close the ticket.

Viewing 12 replies - 1 through 12 (of 12 total)

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