Really hoping on a swift solution, all the videopreviews are now replaced by a picture.
Guys, please help us out with this. All the embed codes are still in the Replace image with custom HTML field. It’s all there, can you please check what is going wrong? Our sales have dropped enormously, please help us.
Is it possible to downgrade of a previous version of the plugin? Or is this caused by a WordPress or woocommerce update?
Can you please reply on my e-mails or in this topic? We have a PLUS license!
I understand that we can’t expect a solution right away, but it’s been a week and we are desperate for a solution.
– Can we safely go back to a previous version of Booster? If yes, can you provide this?
– Have you investigated this problem? We have provided the login details of our website, and noticed that Rokas has logged in. What were his findings? What did he do?
– Can you at least react with an expected solution time? So we can decide if we have to look for alternatives.
Please communicate with us guys, even if you can’t help us.
Hi,
We’re currently trying to resolve this issue.
Thank you for taking the time to reply.
Do you have an estimated time of repair?
Okay thank you.
Did you manage to isolate the issue?
I have updated the Booster and Booster Plus plugins, but this issue isn’t resolved.
Almost two weeks now without orders.
Please prioritize this issue, many many many thanks in advance!
I noticed that this issue has the status resolved, is that true??
Hi,
We’re still working on resolving this issue.
Okay thank you for all your effort. I hope that you fix it soon, because we have major loss of income 🙁
Any update on this issue? Is there anything we can do? Apologies for these questions, but we’re desperate for a solution. Please let us know! Many thanks in advance!
Hi Rokas,
We would really appreciate an update regarding this issue. Can you please see to it that this will be fixed quickly. We have a PLUS account after all.
Sorry for bothering you, but we don’t know what to do anymore…
Thank you for replying!
Hello anyone?
We’re dealing with this issue for almost a month now. We would like to know when you plan to fix this major bug. Otherwise we will purchase an other plugin. Please respond asap.
