• Resolved billiefish

    (@billiefish)


    I am having issues not seeing the editor and new post tool bars gone, all white text and can not add media (more info)

    While trying to find the issue, I found one YouTube suggestion to replace the TinyMCE file in the directory(?).

    I found several version of the file, but not sure which one to download. Is there a way to figure out which one to use and then is it just a copy and paste deal?
    https://www.tinymce.com/download/

    • This topic was modified 8 years, 7 months ago by billiefish.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Don’t replace them with files from TinyMCE, replace them with files from a fresh WordPress download. Doing that is simple, visit Dashboard > Updates in your site’s Dashboard and hit the “Re-install Now” button. This will not affect your content or settings, it will simply re-install all WordPress core files, including the TinyMCE files.

    If that makes no difference, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    And, if that does not resolve the issue, try switching to the Twenty Seventeen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter billiefish

    (@billiefish)

    OK, thank you! I’ll try the fresh install. I tried switching themes, and deactivating plugins, but will try again in once the new install is in.

    Thread Starter billiefish

    (@billiefish)

    @macmanx when you reload WP, will it overwrite all the plugin information?

    Moderator James Huff

    (@macmanx)

    No, it will only re-install the core files. All of your plugins, themes, content, uploaded media, and settings will remain untouched.

    Thread Starter billiefish

    (@billiefish)

    THank you for the help @macmanx!! The automatic update help resolve my issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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