Reply message doesn’t working

  • MH Sohag

    (@mhsohag11)


    1 year, 5 months ago

    When customers reply to their messages, the replies show up the first time they are submitted. However, the messages are not being saved in the database or sent to the site admin.

    The same issue occurs when the site admin replies to any created ticket from ticket dashboard.

    Screenshot : https://prnt.sc/VafU7cLA7bRJ

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