Reply Templates | ww.wp.xz.cn

Resolved chcw
(@chcw)

5 years, 8 months ago

Hi,

Is there a way to save some of the common replies as templates, so that I can invoke them to reply the chat or email?

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support olektidio
(@olektidio)

5 years, 8 months ago

Sure thing! Here’s how the Quick Responses work: https://www.tidio.com/knowledge/admin-dashboard/quick-responses/

Thread Starter chcw
(@chcw)

5 years, 8 months ago

Thank you very much. The feature is great! Is it possible to categorize the quick responses since it is possible that there are many of them?

Plugin Support kamiltidio
(@kamiltidio)

5 years, 8 months ago

Hi!

Thank you for writing back.
That would be a cool idea, I’ll forward it to our Product Team 🙂
Unfortunately, we do not have it implemented right now 🙁

Thread Starter chcw
(@chcw)

5 years, 8 months ago

Ok. Thank you very much.

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
3 participants
Last reply from: chcw
Last activity: 5 years, 8 months ago
Status: resolved