Replying to ticket

  • gadgie

    (@gadgie)


    10 years, 8 months ago

    Hello, I’m using your WP Support Ticket plugin and i have problem. When testing this plugin, i created a ticket with account with classic permissions. Everything was succesful, i can edit it from admin panel (from my admin acc). But if creator from ticket want to display it (from page with [ticket]) he can’t. He is getting emails on response but he cant respond 🙁 am I idiot or is somewhere error? Sorry for my english, im czech and have a nice day -Jiří Zikmund

    https://ww.wp.xz.cn/plugins/wp-support-ticket/

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  • Plugin Author aviplugins.com

    (@avimegladon)

    10 years, 7 months ago

    The [ticket] shortcode display the tickets created by the user who is currently logged in to the site.

    From the list here users can click on the ticked title. This will take them to the ticket details page.

    Here they can add reply to the tickets.

Viewing 1 replies (of 1 total)

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