reporting conflict with elementor pro

  • Resolved daitarn3

    (@daitarn3)


    5 years, 11 months ago

    when i activate the plugin it removes the background of the maintenance page created with elementor pro.

    Server Environment
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server – (GPL) v5.7.30
    PHP Version: 7.3.19
    PHP Max Input Vars: 1000
    PHP Max Post Size: 64M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected
    WordPress Environment
    Version: 5.4.2
    Site URL: https://www.esesnc.it
    Home URL: https://www.esesnc.it
    WP Multisite: No
    Max Upload Size: 32 MB
    Memory limit: 256M
    Permalink Structure: /%category%/%postname%/
    Language: it-IT
    Timezone: 0
    Admin Email: *************
    Debug Mode: Inactive
    Theme
    Name: Hello Elementor Child
    Version: 1.0.1
    Author: Elementor Team
    Child Theme: Yes
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.3.0
    Parent Theme Author: Elementor Team

    • This topic was modified 5 years, 11 months ago by daitarn3.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    5 years, 11 months ago

    Hello @daitarn3

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Plugin Author Rank Math SEO

    (@rankmath)

    5 years, 11 months ago

    Hello,

    It seems like that using the latest version of all the themes, plugins & WordPress has resolved the issue for you and you were able to import the data via some other plugin.

    If that is not the case, please feel free to open a new support topic or reply to this one and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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