Reporting: Plugin bugged out

  • Resolved SEO Shaman

    (@seo-shaman)


    1 year, 5 months ago

    (I am using the plugin version 1.9.1.)

    Hi, I have an issue with the switching plugin. Essentially I got stuck one customer’s profile (let’s call her Emma) and I couldn’t log out of Emma’s account no matter what I did (diff browers, cleared cache etc). Worse yet, when other customers went to log into their account, they were shown Emma’s account page with all of Emma’s personal details (name, address, email, etc).

    Thankfully I was able to login to the WP dashboard and deactivate the switching plugin and everything is ok now.

Viewing 1 replies (of 1 total)
  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    1 year, 5 months ago

    Thanks for the report. This sounds like an error in the caching mechanism on your site. There’s nothing fundamental in User Switching which could cause you to get “stuck” on another user, because the actual user authentication is handled by WordPress itself. It’s not possible for User Switching to affect other browsers, other customers, etc.

    I’m not sure what to suggest, other than to try flushing the object cache and page cache on your site, and if the problem occurs again in the future you might want to try deactivating any caching plugins on your site.

    Good luck!

Viewing 1 replies (of 1 total)

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