Reports do not work on premium

I am using a trial version of premium and the reports do not produce any results. I let it run for over an hour and the export does not produce any results. Even with a shorter date range nothing appears. I blue square flashes like it is doing something but it doesn’t work. I reveeted back to 8.0.6 as there is no data with no version as it was zeroed out. ” I would recommend starting fresh with version 9.1.1 if you’re okay with losing old data. You’ll gain access to many new features.”