Reports not working
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Hi,
I am trying to download a report but it isn’t working. All we can see is the spinning wheel, https://imgur.com/L1op6yh
Thanks
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Hi
Same behavior on my side… since January 1st.
Have a good year 😉Uncaught (in promise) ReferenceError: monthDownloads is not defined
at reports.min.js:1:9923
at Array.forEach ()
at reports.min.js:1:9907
at Array.forEach ()
at DLM_Reports.createDataOnDate (reports.min.js:1:9490)
at DLM_Reports.fetchReportsData (reports.min.js:1:3988)Small errors in the wp-content/plugins/download-monitor/assets/js/reports/reports.min.js file which is a minified version of reports.js Lines 535 to 550 are like this in the original file:
// Get all dates from the startDate to the endDate let dayDownloads = dlmReportsInstance.getDates(new Date(startDate), new Date(endDate)), doubleDays, doubleMonthDownloads, weeksDownloads, weekDownloads; // Let's initiate our dlmDownloads with something switch (dlmReportsInstance.chartType) { case 'months': // Get double selected months doubleMonthDownloads = dlmReportsInstance.getDoubleMonths(dayDownloads); dlmDownloads = doubleMonthDownloads; break; case 'month': // Get selected months let monthDownloads = dlmReportsInstance.getMonths(dayDownloads); dlmDownloads = monthDownloads; break;Fixed it by making these changes:
// Get all dates from the startDate to the endDate let dayDownloads = dlmReportsInstance.getDates(new Date(startDate), new Date(endDate)), doubleDays, doubleMonthDownloads, monthDownloads, weeksDownloads, weekDownloads; // Let's initiate our dlmDownloads with something switch (dlmReportsInstance.chartType) { case 'months': // Get double selected months doubleMonthDownloads = dlmReportsInstance.getDoubleMonths(dayDownloads); dlmDownloads = doubleMonthDownloads; break; case 'month': // Get selected months monthDownloads = dlmReportsInstance.getMonths(dayDownloads); dlmDownloads = monthDownloads; break;I am seeing the same issue as of today, January 2nd.
Hello,
Sorry for the late reply. Indeed there seems to be an issue and a fix will be available in the next update, most probably at the start of the next week.
Warmly,
RazvanHi all!
We just released an update addressing this issue. Please update and it should fix it. Let me know how it goes!
Thank you for your patience!
Warmly,
Mihaela
Hi Mihaela,
It’s working for me now so thank you for sorting it out.
This is still not working for me since long.
Hello @briantokyo ,
Please create a new support ticket and we can continue our discussion there. Also, a screenshot of the browser’s developer tools console would be nice to have in order to determine what is going wrong.
Warmly,
RazvanHey @briantokyo ,
Please create a new topic and we’ll continue our discussion there.
Warmly,
Razvan
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