Request a quote error message when submitting form?

  • Resolved rebeccacurrie

    (@rebeccacurrie)


    8 years, 12 months ago

    Hello, ive installed the Request a quote plugin and have displayed the form on my website.
    However when I fill out the form and click the send button an error message appears saying

    “There was a problem with your submission!
    Possible causes may be that the submission has taken too long, or it represents a duplicate request.
    Please try again.”

    have i done something wrong?

Viewing 1 replies (of 1 total)
  • Plugin Author emarket-design

    (@emarket-design)

    8 years, 10 months ago

    This means that one of the plugins installed or your theme is messing up the integrity of your session. Usually, social media share buttons do that.

    The request form is protected against spam and CSRF attacks. So if it finds something fishy going on it disables form submissions. You can turn off CSRF protection by unchecking “CSRF Check” field under the form tab of the plugin settings.

Viewing 1 replies (of 1 total)

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