• Hi,

    We are currently using the Braintree payment gateway plugin in our development environment to handle credit card payments. As part of our security measures, our security team has decided to implement country-level restrictions, limiting access to our development application until the website is officially launched. However, this change has inadvertently impacted the functionality of the Braintree payment method, causing it to stop working.

    To resolve this, the security team has suggested that if you could provide the IP range(s) used by the Braintree plugin, they can whitelist these IPs to ensure that the payment method continues to function smoothly, even with the country-level restrictions in place.

    Your assistance in providing this information would be greatly appreciated.

    Here is my email: [email protected]

    Thank you in advance for your help.

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  • Zee

    (@doublezed2)

    Hello divyansh10,

    Thank you for contacting WooCommerce support.

    I understand you’re using the Braintree payment gateway in your development environment, and country-level restrictions have affected its functionality. Your security team is requesting the IP range(s) used by the Braintree plugin to whitelist them.

    To address this, please create a ticket at https://woocommerce.com/contact-us/ so our Happiness Engineers can review your request and provide the necessary guidance.

    Let me know if you have any other questions. 🙂

    Best regards.

Viewing 1 replies (of 1 total)

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