• Resolved wilrib

    (@wilrib)


    Hello, I am writing this message for a request for the addition of a useful feature.

    Here is my situation:
    I am a clothing seller and I sell on the internet via my website and also during events in Paris.
    I have synchronized my woocommerce products on the Zettle catalog and I use barcodes to be able to scan and sell my products via the Zettle to my customers during events.
    However after the event I find myself with 200 sales to redo one by one on my woocommerce back office in order to follow my stock and my sales.

    Here is my suggestion:
    it would be really perfect in my case to be able to create a “generic customer” on Woocommerce for example “Paris event 03/12/22” and on the Zettle mobile app to link this customer to ALL transactions made that day and thus, during a sale via Zettle to be able to immediately and automatically create the order on the woocommerce back office with the product, the price AND the generic customer created upstream!

    This would avoid having to manually create ALL orders on woocommerce at the end of the event.

    Thank you
    If you have question i’m here

    William

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.

    Just to clear this up a bit: the problem you are facing is that when you are selling in a different location, the WooCommerce library stock is not getting updated, correct?
    I would like to know why this is happening? If you are selling via Zettle, then your Zettle products should get updated, do they not? If the Zettle stock gets updated, it should update the WooCommerce stock as well…

    It sounds like the cause of the problem should be fixed, because the improvement you are suggesting looks like a fix for the result, not the cause of the problem.

    Please let me know what is the cause for the stock not getting updated.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

    If you want to open a support request with us privately (if you want to share logs or other details), you can reach out to us via these instructions.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Request for new funcionality’ is closed to new replies.