con
(@conschneider)
Engineer
Hi there,
It depends on how you want to collect payment and send mails. You could do all of that manually and achieve a viable result.
For example create a product for 3 and 4 and then add that to the order manually and then manually resend the order details.
Does that go into the right direction?
Kind regards,
Hi,
Thnaks for the answer!
so if I understand what you said,
the customer will buy the product, then when I will modify the order (add shipping fee) and resend it, he will have to pay only the shipping fee right ?
Best Regards,
David
Hi @sgbvida,
> the customer will buy the product, then when I will modify the order (add shipping fee) and resend it, he will have to pay only the shipping fee right ?
Say the customer pays with a credit card at checkout and you need to get them to pay for an additional shipping charge. That will require sending a separate invoice. While you can modify an existing order and send a new invoice to the customer, they will end up being asked to pay the overall total again and not just the balance.
You would need to create a separate order just for the extra payment amount. That could be sent to the customer via an invoice so they could pay.
If the customer checks out with an “off-line” gateway like the check one, then you can alter the order manually and get them to pay for the whole, adjusted order at one time with a credit card. That looks a bit cleaner but the downside is no money is taken from the customer at checkout.
Let us know if you have any questions.
Hi @sgbvida
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
