Required Field not working

  • Resolved crystalpayton

    (@crystalpayton)


    3 years, 12 months ago

    the Required Field keeps saying it is required even when filled in. So I cannot submit an order.

    “Please enter Shipper ID if you have one or enter NA if you don’t is a required field.”

    • This topic was modified 3 years, 12 months ago by crystalpayton.
    • This topic was modified 3 years, 12 months ago by crystalpayton.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter crystalpayton

    (@crystalpayton)

    3 years, 12 months ago

    I even tried a different plugin and its doing the exact same thing

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 12 months ago

    On checking, we couldn’t find our plugin installed on your website. Further, we suggest you to deactivate the checkout editor plugins on your website and verify whether the issue still persists or not? If the issue persists then it will be due to other plugins or themes installed on your website. You can narrow down the issue by deactivating the plugins one by one and also by switching the theme of your website.

    We hope this helps.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 11 months ago

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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