Required fields not accepting input

  • Resolved rad9784

    (@rad9784)


    2 years, 8 months ago

    Hi, the plugin has broken my checkout completely. I tried adding a required field, but it wouldn’t accept any input and even after writing in it, I would still get an error saying that this is a required field. If I made the field optional, it wouldn’t record the input in the order.

    So I uninstalled your plugin and tried a different one. However, no input is now accepted by any additional required fields. I know it’s your plugin that caused this because the other plugin works fine on my staging website where I never installed your plugin.

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    2 years, 8 months ago

    @rad9784

    Hello mate, we inform you that once you delete our plugin all its information is deleted from the database, so it is not possible that our plugin is causing this issue.

    If you wish, you can write to us on our Facebook page by direct message to investigate why our plugin was not working for you on the first website. We provide you with the link below: https://www.facebook.com/quadlayers

    Regards.

Viewing 1 replies (of 1 total)

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