Required for WooCommerce Warning: Undefined Array Key “OR”
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We are experiencing a PHP warning on our WooCommerce-enabled WordPress website hosted at https://houseofaroma.in. The error is being logged as follows: 2025/04/24 07:27:53 [error] 3557006#3557006: *4616327 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “OR” in /storage/v16803/houseofaroma-in/public_html/wp-content/plugins/woocommerce/includes/class-wc-shipping-zone.php on line 130″ while reading response header from upstream, client: 43.250.132.88, server: houseofaroma-in.in9.cdn-alpha.com, request: “GET /wp-admin/ HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-v16803.sock:”, host: “houseofaroma.in”
It seems that the shipping zone configuration is referencing a country or state code (“OR”) that is not defined in WooCommerce’s internal state array, which is causing the warning.
The page I need help with: [log in to see the link]
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I understand how overwhelming it can be to see an error like this without knowing exactly what’s causing it. Just to clarify, WooCommerce uses full country names, cities, or continents for defining shipping zones — not country codes like “OR”.
To help us better understand your setup, please share the following:
- A screenshot of your current shipping zones.
- Your system status report (you can find this under WooCommerce > Status > Get Report > Copy for support).
- Also, check the Logs tab on the same page for any fatal error entries.
You can share all of these using Pastebin or a similar tool.
Hello,
I’ve shared a screenshot below—please review it and let me know what’s causing the issue, as it’s affecting my website
https://ibb.co/RTXVjCgB
https://ibb.co/Fkk9fQn0
https://ibb.co/ycpgTvw3
https://ibb.co/spF1JL2xAlso i have mailed you, please check
Thank you for sharing the screenshots. I’d like to clarify a few things. It looks like the shipping zone you created is specifically for India, but I noticed that you added India and then listed individual states. Is the shipping zone intended for all of India, or only specific states and cities within India?
Also, please provide your system status report as requested earlier.
The shipping zone is for all Indian states, and I have tried adding the shipping zone with states again, but the error is still there. I am sharing the logs with you, please check.
System status report:
` WordPress Environment</p> <p>WordPress address (URL): https://houseofaroma.in<br>Site address (URL): https://houseofaroma.in<br>WC Version: 9.8.2<br>Legacy REST API Package Version: ✔ 1.0.5<br>Action Scheduler Version: ✔ 3.9.2<br>Log Directory Writable: ✔<br>WP Version: 6.8<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: – Server Environment</p> <p>Server Info: nginx/1.21.4<br>PHP Version: 8.0.28<br>PHP Post Max Size: 4 GB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 500000<br>cURL Version: 7.68.0<br>OpenSSL/1.1.1f</p> <p>SUHOSIN Installed: –<br>MySQL Version: 10.6.12-MariaDB-1:10.6.12+maria~ubu2004<br>Max Upload Size: 4 GB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database</p> <p>WC Database Version: 9.8.2<br>WC Database Prefix: wp_<br>Total Database Size: 605.65MB<br>Database Data Size: 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Index: 0.02MB + Engine InnoDB<br>wp_wpforms_file_restrictions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_protected_files: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_user_journey: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpr_above_the_fold: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wpr_lazy_render_content: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wpr_rocket_cache: Data: 0.06MB + Index: 0.08MB + Engine InnoDB<br>wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_wpvivid_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wsal_metadata: Data: 10.52MB + Index: 17.08MB + Engine InnoDB<br>wp_wsal_occurrences: Data: 6.52MB + Index: 4.55MB + Engine InnoDB<br>wp_ywdpd_exclusion_list_table: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Post Type Counts</p> <p>acf-field: 130<br>acf-field-group: 4<br>aiosrs-schema: 3<br>attachment: 1839<br>awl-labels: 3<br>cartflows_flow: 1<br>cartflows_step: 3<br>cinza_slider: 1<br>clients: 10<br>custom_css: 1<br>customize_changeset: 4<br>eazy_flickity_slide: 5<br>elementor_icons: 1<br>elementor_library: 249<br>elementskit_content: 6<br>em-form-template: 1<br>follow_up_email: 3<br>forms: 1<br>gift_card: 10<br>giftcard: 3<br>mailpoet_page: 1<br>mc4wp-form: 1<br>nav_menu_item: 163<br>oembed_cache: 2<br>page: 28<br>popup: 2<br>popup_theme: 8<br>post: 66<br>product: 204<br>rank_math_schema: 6<br>revision: 16<br>rm_content_editor: 1<br>rtrs: 1<br>rtrs_affiliate: 1<br>shop_coupon: 838<br>shop_order: 1219<br>shopmagic_automation: 1<br>site-review: 1<br>sl-insta-account: 2<br>sl-insta-feed: 1<br>sl-insta-media: 12<br>wapl: 1<br>wc_afrsm: 1<br>wcpe-rules-sets: 1<br>wcs_ruleset: 1<br>whatsapp-accounts: 1<br>wp_global_styles: 2<br>wp_navigation: 1<br>wpforms: 2<br>wptb-tables: 4<br>yay-currency-manage: 2<br>yaymail_template: 19<br>yith_faq: 60<br>yith_faq_shortcode: 8<br>yith_wcan_preset: 2<br>ywdpd_discount: 4 Security</p> <p>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (56)</p> <p>Advanced Custom Fields PRO: by WP Engine – 6.4.0.1<br>Advanced Woo Labels: by ILLID – 2.17<br>CCAvenue Payment Gateway for WooCommerce: by Nilesh Chourasia – 3.1<br>Joinchat: by Creame – 5.2.4<br>Elementor Pro: by Elementor.com – 3.28.3<br>Elementor: by Elementor.com – 3.28.4<br>ElementsKit Lite: by Wpmet – 3.5.0<br>Essential Security by WP OnlineSupport: by WP OnlineSupport – 1.0<br>Flexible Shipping: by Octolize – 6.0.0<br>Free Shipping Label (Pro): by Devnet – 3.3.2<br>Gift Cards For WooCommerce Pro: by WP Swings – 3.5.8<br>Google for WooCommerce: by WooCommerce – 2.9.13<br>WPForms GSheetConnector: by GSheetConnector – 3.4.26<br>Hugge Core: by Qode Interactive – 1.2<br>iThemelandCo WooCommerce Report: by iThemelandCo – 1.2.0<br>WPCode Lite: by WPCode – 2.2.7<br>MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.93<br>Max Mega Menu – Pro Addon: by megamenu.com – 2.2.4<br>Max Mega Menu: by megamenu.com – 3.5<br>Members: by MemberPress – 3.2.17<br>PhonePe Payment Solutions: by PhonePe – 3.0.1<br>PixelYourSite: by PixelYourSite – 10.2.0.2<br>Premium Addons for Elementor: by Leap13 – 4.11.5<br>Product Categories Bottom Description for WooCommerce: by Diego de Guindos – 2.2.0<br>Qode Framework: by Qode Interactive – 1.2.2<br>Query Monitor: by John Blackbourn – 3.17.2<br>Retainful – WooCommerce Abandoned Cart Recovery, Email Campaigns, Newsletters, Signup Forms & Popups: by Retainful – 2.6.40<br>Review Schema Pro: by RadiusTheme – 1.1.6<br>Review Schema: by RadiusTheme – 2.2.5<br>Slider Revolution: by ThemePunch – 6.7.32<br>Send email to customer on cancelled order in WooCommerce: by Laura Díaz – 1.1<br>Rank Math SEO PRO: by Rank Math SEO – 3.0.86<br>Rank Math SEO: by Rank Math SEO – 1.0.243<br>Simple Sticky Add To Cart For WooCommerce: by Solution Box – 1.4.7<br>Under Construction: by WebFactory Ltd – 4.02<br>WooCommerce Smart COD: by woosmartcod.com – 1.7.3<br>Ajax add to cart for WooCommerce: by QuadLayers – 2.4.7<br>Discount Rules PRO 2.0: by Flycart – 2.6.9<br>Discount Rules for WooCommerce: by Flycart – 2.6.9<br>Ultimate Gift Cards For WooCommerce: by WP Swings – 3.1.4<br>WooCommerce GST: by Stark Digital – 1.6<br>WooCommerce PDF Invoice Builder: by RedNao – 1.2.145<br>Premmerce Permalink Manager for WooCommerce: by Premmerce – 2.3.11<br>Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.28<br>WooCommerce Dashboard Widgets Stats: by Lagudi Domenico – 5.6<br>WooCommerce Fast Cart: by Barn2 Plugins – 1.1.7<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.5<br>WooCommerce: by Automattic – 9.8.2<br>WP Mail SMTP: by WP Mail SMTP – 4.4.0<br>WP Rocket: by WP Media – 3.18.3<br>WP Table Builder: by WP Table Builder – 2.0.6<br>WPForms Google Sheets: by WPForms – 2.3.1<br>WPForms: by WPForms – 1.9.5<br>YayMail Addon for YITH WooCommerce Gift Cards Premium: by YayCommerce – 1.2<br>YayMail Pro – WooCommerce Email Customizer: by YayCommerce – 3.6<br>YITH FAQ for WordPress & WooCommerce Premium: by YITH – 2.20.0 Inactive Plugins (3)</p> <p>WP All Import – ACF Add-On: by Soflyy – 3.3.9<br>WP All Import – WooCommerce Import Add-On Pro: by Soflyy – 4.0.0<br>WP All Import Pro: by Soflyy – 4.11.1 Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php<br>db.php: Query Monitor Database Class (Drop-in) Must Use Plugins (3)</p> <p>CDN Cache Helper: by – 2.0.0<br>WP CLI Login Command Server: by Evan Mattson – 1.2<br>WP Security Helper: by – 2.0.0 Settings</p> <p>Legacy API Enabled: ✔<br>Force SSL: –<br>Currency: INR (₹)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 0<br>Taxonomies: Product Types: external (external)<br>gift-card (gift-card)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br>wgm_gift_card (wgm_gift_card)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 72 KB WC Pages</p> <p>Shop base: ❌ Page not set<br>Cart: #14863 – /cart/ – Contains the woocommerce_cart shortcode<br>Checkout: #18193 – /carts/ – Contains the woocommerce_checkout shortcode<br>My account: #11 – /my-account/ – Contains the [woocommerce_my_account] shortcode<br>Terms and conditions: ❌ Page not set Theme</p> <p>Name: Hugge<br>Version: 1.2<br>Author URL: https://qodeinteractive.com<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates</p> <p>Overrides: hugge/inc/woocommerce/templates/content-widget-product.php<br>hugge/inc/woocommerce/templates/global/quantity-input.php version 7.8.0 is out of date. The core version is 9.4.0<br>hugge/inc/woocommerce/templates/single-product/meta.php version 3.0.0 is out of date. The core version is 9.7.0<br>/storage/v16803/houseofaroma-in/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php<br>/storage/v16803/houseofaroma-in/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php version 9.5.0 is out of date. The core version is 9.8.0</p> <p>Outdated Templates: ❌</p> <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> <p>Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout</p> <p>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>blockified-add-to-cart</p> <p>Daily Cron: ✔ Next scheduled: 2025-04-29 09:06:51 +00:00<br>Options: ✔<br>Notes: 33<br>Onboarding: completed Action Scheduler</p> <p>Complete: 4,999<br>Oldest: 2025-03-29 07:51:51 +0000<br>Newest: 2025-04-29 06:39:27 +0000</p> <p>Failed: 1<br>Oldest: 2025-04-29 05:47:22 +0000<br>Newest: 2025-04-29 05:47:22 +0000</p> <p>Pending: 15<br>Oldest: 2025-04-29 11:46:13 +0000<br>Newest: 2025-05-10 08:22:02 +0000 Status report information</p> <p>Generated at: 2025-04-29 06:39:49 +00:00<br>`
Hello brijdesignstudio,
Thank you for your reply.
I reviewed the report you shared and noticed you have 56 active plugins. Running a large number of plugins can sometimes lead to compatibility issues. I recommend performing a conflict test to check if one of the active plugins is causing the problem.
Please let me know about your findings. I am here to help. 🙂
Best regards.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/
The topic ‘Required for WooCommerce Warning: Undefined Array Key “OR”’ is closed to new replies.