• Resolved Anonymous User 17335794

    (@anonymized-17335794)


    Hi,

    I need YayMail – WooCommerce Email Customizer 2.1.5

    Because when I am upgraded version 2.1.6 showing this error.

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, YayMail – WooCommerce Email Customizer.

    I am already check with deactivate other plugins. Excluded woocommerce and yaymail and theme change default but problem not resolve.

    So my humble request you please give version 2.1.5

    • This topic was modified 4 years, 10 months ago by Anonymous User 17335794.
Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author YayCommerce

    (@yaycommerce)

    Hello @anish12345

    Thanks for using YayMail and sorry to hear your issues.

    Can you give me a screenshot of that bug?

    We just released YayMail 2.1.9, you can try to update that latest version and check again.

    If the issue still happened, you can back to 2.1.5 version here (but we recommended use the latest version for more performance).

    Let me know then.

    Best regards,
    Tommy

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Thanks for your reply.

    Unfortunately when I am using version 2.1.5 and 2.1.9 error showing for order status change time.

    But version 1.9.6 there are no problem.

    Error Details
    =============
    An error of type E_ERROR was caused in line 90 of the file /www/wwwroot/example
    .com/wp-content/plugins/yaymail/views/templates/emails/email-order-items.php. Error message: Uncaught Error: Call to a member function get_sku() on bool in /www/wwwroot/example.com/wp-content/plugins/yaymail/views/templates/emails/email-order-items.php:90
    Stack trace:
    #0 /www/wwwroot/example.com/wp-content/plugins/yaymail/includes/MailBuilder/Shortcodes.php(1155): include()
    #1 /www/wwwroot/example.com/wp-content/plugins/yaymail/views/templates/emails/email-order-details-border.php(157): YayMail\MailBuilder\Shortcodes->ordetItemTables()
    #2 /www/wwwroot/example.com/wp-content/plugins/yaymail/includes/MailBuilder/Shortcodes.php(1168): include('/www/wwwroot/de...')
    #3 /www/wwwroot/example.com/wp-content/plugins/yaymail/includes/MailBuilder/Shortcodes.php(674): YayMail\MailBuilder\Shortcodes->itemsBorder()
    #4 /www/wwwroot/example.com/wp-content/plugins/yaymail/includes/MailBuilder/Shortcodes.php(262): YayMail\MailBuilder\Shortcodes->collectOrderData()
    #5 /www/wwwroot/example.com/wp-content/plugins/yaymail/views/templates/single-mail-template.php(103): YayMail\Mail
    • This reply was modified 4 years, 10 months ago by Anonymous User 17335794.
    Plugin Author YayCommerce

    (@yaycommerce)

    Thanks for showing me the issue. We will check to fix it (soon).

    Have you using the latest WP version 5.8 and Woo 5.5.2?

    I just added YayMail 2.1.4 here if you want to try this version.

    Tommy

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Version 2.1.4 same error.

    Have you use the latest WP version 5.8 and Woo 5.5.2?

    Yes.

    Please resolve this problem as soon as possible.

    • This reply was modified 4 years, 10 months ago by Anonymous User 17335794.
    • This reply was modified 4 years, 10 months ago by Anonymous User 17335794.
    Plugin Author YayCommerce

    (@yaycommerce)

    Thanks for update. We will check it and let you know soon.

    Tommy

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Can you please tell how much time take resolve the problem?

    Plugin Author YayCommerce

    (@yaycommerce)

    It can take 12-30h (middle night here).

    Tommy

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Please as soon as possible.

    • This reply was modified 4 years, 10 months ago by Anonymous User 17335794.
    Plugin Author YayCommerce

    (@yaycommerce)

    Yes sure πŸ˜‰

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Thanks,

    I am waiting for your reply.

    Plugin Author YayCommerce

    (@yaycommerce)

    Hello @anish12345 ,

    Could we use AnyDesk to check remotely on your site please? Since we don’t see that issue from our end. https://m.me/yaycommerce
    Waiting for your reply.

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Please share your email id. Anydesk id I am send.

    Plugin Author YayCommerce

    (@yaycommerce)

    For faster response, could you please use https://m.me/yaycommerce ?
    Thank you.

    Thread Starter Anonymous User 17335794

    (@anonymized-17335794)

    Please check

    Plugin Author YayCommerce

    (@yaycommerce)

    We have not received any, please check again, please try either ways here https://yaycommerce.com/support/

Viewing 15 replies - 1 through 15 (of 18 total)

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