Requires payment without any indication

  • vince1444

    (@vince1444)


    2 years ago

    Pretty short and simple. Spent some time figuring out how to set this up correctly without locking myself out (there’s almost no documentation that I can find except for marketing videos / articles that don’t actually explain how to correctly set it up).

    I ended up setting my 2FA to link to Microsoft Authenticator. Thought I was good to go. Log out of my account and log back in to test, where I enter my code and I’m redirected to domain.tld/wp-login.php?action=validate_2fa. This is a white screen that doesn’t load anything.

    I open up the network tab in developer tools and see I get a 402 – Payment required error. Don’t waste your time with this plugin — now I have to go and SSH in and restore from backup.

    Edit: I was able to remove this plugin via SSH by going to my plugins folder and simply deleting the plugin. I didn’t have to restore my database. I then found the “Wordfence Login Security” plugin — this was much more straightforward and didn’t require payment. I got that installed and working in under ~3 minutes.

    • This topic was modified 2 years ago by vince1444.
    • This topic was modified 2 years ago by vince1444.
    • This topic was modified 2 years ago by vince1444.
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  • Plugin Contributor robertabela

    (@robert681)

    2 years ago

    Hello @vince1444

    I am sorry to read that your experience with our plugin did not meet our expectations.

    Rest assured, the ‘402 – Payment required error‘ is not coming from our plugin. This can easily be verified by checking the plugin’s source code. Rather, it seems something went wrong during your setup since the plugin is redirecting you to the wrong location that is returning this message.

    The free version of the plugin has no restrictions whatsoever and is a fully functional 2FA plugin. This can be verified by checking the plugin reviews. We also offer step-by-step guides and other plugin documentation, which you can find in our knowledge base. We also offer email support to all of our free plugin users and customers – so should you wish to give it another go, we would be more than happy to help you set it up.

    Many thanks.

Viewing 1 replies (of 1 total)

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