Resend not resending

  • Resolved ronniead

    (@ronniead)


    4 years, 1 month ago

    Hi,

    My mail server name changed, causing some emails to not send in FluentSMTP. After updating to correct the authentication details (and testing passed), I tried to “resend” the failed messages. However, nothing is sent, and it just freezes on this page…forever!

    https://prnt.sc/CM_Hl4twLxrW

    Nothing happens…just the grey lines.

    I’m able to resend other messages which were sent successfully…it’s just the ones which failed…they just go to the grey lined screen of death.

    I’ve tried removing other potential conflicting plugins, clearing cache, but nothing is working. I’ve tried removing the “Active Email Connection” and recreating it. Still not working unfortunately.

    Any ideas why this might be?

Viewing 1 replies (of 1 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    4 years ago

    Hi,

    Sorry, we missed your ticket earlier. For any further queries, please open a support ticket in our dedicated support channel.

    This should not have happened. This is happening because your earlier credentials were stored in the config file which is causing the conflict. You can try clearing the config file or setting up the email sending service again.

    Thank you

Viewing 1 replies (of 1 total)

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