• Resolved jeffersonss

    (@jeffersonss)


    Hi
    On the password reset page, right after clicking on the link that is sent by email, when entering the new password, the button to reset the password is not clicking.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor genetech

    (@genetech)

    Hi,

    We would require your WordPress admin test credentials in order to register and check the process.
    Please share them on: https://pieregister.com/contact-us/

    Thank you

    Plugin Contributor genetech

    (@genetech)

    Hi,

    It has been a cache issue hindering Pie Register’s Form functionality.
    See screenshot : https://prnt.sc/wkxl04

    Please exclude the pages with Pie Register Forms from being cached.
    Please refer to : https://ww.wp.xz.cn/support/topic/exclude-pages-from-cache-3/

    Thank you

    Thread Starter jeffersonss

    (@jeffersonss)

    Hello, thanks for the quick response, I did the necessary procedures, but without success! … I even disabled the cache and pwa plugins, and no results, still the same …

    Plugin Contributor genetech

    (@genetech)

    Hi,

    On further debugging, we have found conflict with your theme’s stylesheet.
    Please add the code below in your theme’s stylesheet.

    .piereg_login_container .piereg_login_wrapper .piereg_resetpassform p.nav{position:static;}

    Thank you

    • This reply was modified 5 years, 4 months ago by genetech.
    Thread Starter jeffersonss

    (@jeffersonss)

    Good Morning,

    With that instruction in the CSS it worked! … Thank you very much!

    One issue I noticed, when the PIE is updated, the translation of the translate loco to Portuguese BR disappears and returns to English …

    Thanks!

    Plugin Contributor genetech

    (@genetech)

    Hi,

    Could you please tell us in which directory did you save your language file?
    Please make sure you save your language files outside the plugins’ folder.

    Thank you

    Plugin Contributor genetech

    (@genetech)

    Hi,

    We haven’t heard back from you in a while, so we are going to mark this as resolved. Feel free to start a new thread if you have any further questions!

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘reset passowrd button’ is closed to new replies.