Reset password bug.

  • Resolved nerdoflinux

    (@nerdoflinux)


    8 years, 8 months ago

    Whenever a user goes to the reset password page and enters their username, they do get the email, but the link just goes to the page to enter your username to reset your password. I’ve tried resetting the emailing settings and disabling my caching plugin and both failed to fix the issue.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 8 months ago

    Hi @nerdoflinux,

    Firstly, please exclude all Ultimate member pages from the cache.
    Secondly, go to the Ultimate Member -> Settings -> Emails and check “Password Reset Email” and make sure that you have the {password_reset_link} shortcode there.
    If you are using HTML for emails, please try turning it off and see if it helps.

    Regards.

Viewing 1 replies (of 1 total)

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