‘Reset Password’ Button Doesn’t Work

  • Resolved dancappdesign

    (@dancappdesign)


    5 years, 2 months ago

    Hi. on my /lost-password/ page, when you click the ‘reset password’ (Nulstil adgangskode) button it simply greys out and nothing happens. The page doesn’t redirect, no message is shown, and no email comes through. What could be the cause of this? I’ve tried uninstalling and reinstalling but it hasn’t helped.

    Thanks,
    Dan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saroj Shah

    (@wpeverestsupportrep)

    5 years, 2 months ago

    Hi @dancappdesign

    Thanks for writing in,

    When I tried to register in your site, it say reCpatcha error. I was unable to find any reCaptcha in your form. Would you please once check and confirm this?

    Regards!

    Thread Starter dancappdesign

    (@dancappdesign)

    5 years, 2 months ago

    Hi Saroj. I’ve made the recaptcha badge visible and enabled debugging. Can you please take another look? The recaptcha is working fine for me and I’m checked the API keys. They’re still correct and setup!

    Saroj Shah

    (@wpeverestsupportrep)

    5 years, 2 months ago

    Hi @dancappdesign

    Thanks for writing back,

    If you issue still persists, please update the plugin to the latest version.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘‘Reset Password’ Button Doesn’t Work’ is closed to new replies.