Reset password functionality not working on WP Engine

Resolved css_wizard
(@css_wizard)

7 years, 6 months ago

Hi there! I have a problem with reset password functionality and WP Engine. When I get email with reset link and try to go by link, the cookie is not set and I get invalid key response.

I’ve requested the plugin’s custom URLs to be excluded from WP Engine’s cache, have tried many different solutions posted in this and other forums, and it still isn’t working.

Thanks for your help.

The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)

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Plugin Author Jeff Farthing
(@jfarthing84)

7 years, 6 months ago

Don’t use that plugin? Or, don’t use it’s password recovery email.

Thread Starter css_wizard
(@css_wizard)

7 years, 6 months ago

Hah, okay. I made a few changes to the SB Welcome Email Editor plugin instead…

I manually edited the SB Welcome Email Editor plugin to use a filterable password reset URL I then set in the site theme’s functions.php file.

It’ll do for now 😉

markk33nan
(@markk33nan)

7 years, 6 months ago

Hah, okay. I made a few changes to the SB Welcome Email Editor plugin instead…

I manually edited the SB Welcome Email Editor plugin to use a filterable password reset URL I then set in the site theme’s functions.php file.

It’ll do for now 😉

I’m having the same problem how did you fix it? as I don’t fully understand your solution.
John Hazel
(@gjohnhazel)

7 years, 5 months ago
Same issue here, glad to see I’m not the only one.

Line 461 of sb_welcome_email_editor.php of the plugin is as follows:
```
$login_url = $reset_pass_url = wp_login_url() . '?action=rp&key=' . $key . '&login=' . rawurlencode( $user->user_login );
```
This line as well as lines 147 & 444 must be edited to use the hardcoded TML URL.

(to someone less experienced, this can be found by connecting to your website via FTP and opening wp-content/plugins/welcome-email-editor/sb_welcome_email_editor.php)

So I was thinking the best solution is to use a TML reset pass url function (if it exists) in place of wp_login_url(). For now I’ll hardcode the TML custom url, but I’m wondering if there is a better way to do it?

Appreciate the assistance and hope my info helps someone.
- This reply was modified 7 years, 5 months ago by John Hazel.
- This reply was modified 7 years, 5 months ago by John Hazel.