Reset user rating

Hello,

Please make a backup of your WordPress database before proceeding below. Kindly try editing your active theme’s functions.php and append the following

add_action( 'admin_post_purge_reviews', function() {
    global $wpdb;

    $comments = get_comments( array(
        'type' => WP_REVIEW_COMMENT_TYPE_VISITOR,
        'fields' => 'ids',
    ) );

    foreach ( $comments as $comment_id ) {
        wp_delete_comment( $comment_id );
    }

    $wpdb->delete( $wpdb->postmeta, array( 'meta_key' => 'wp_review_user_reviews' ) );
    $wpdb->delete( $wpdb->postmeta, array( 'meta_key' => 'wp_review_review_count' ) );

    wp_die( 'Ratings removed' );
} );

Then, visit /wp-admin/admin-post.php?action=purge_reviews. If you see Ratings removed, you can remove the code added above and check if the ratings have now been removed.

Thank you