Resource Overload

Viewing 3 replies - 1 through 3 (of 3 total)
  • hrn1995 (woo-hc)

    (@aguinaldodarla)

    2 years, 9 months ago

    Hi @zrpr

    It’s likely that the attribute filters might be causing an overload due to numerous attributes or products, or a conflict with another plugin or theme. Can you walk us through the steps done to encounter the error?

    In the meantime, I also recommend deactivating all plugins except WooCommerce, and if the issue does not happen after deactivating all plugins, reactivate each plugin to see which might be having a conflict with it.

    Please also share the following, so that we can better understand your site’s current environment.

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    Thread Starter zrpr

    (@zrpr)

    2 years, 9 months ago

    i found the problem, we have some attacks from some ip that their queries are like this: /product-category/skin-care/hydrating/?filter_att-efficacy=anti-acne,anti-darkness,anti-dry,skin-repairing&filter_att-use=face&query_type_att-efficacy=or&query_type_att-use=or
    or
    like this: /product-category/skin-care/hydrating/?filter_att-efficacy=anti-ageing,anti-allergy,moisturizing,prevent-hair-tangling,skin-repairing,transparent&filter_att-type=serum&query_type_att-efficacy=or&query_type_att-type=or

    do u know how can we stop these attacks? for now i block their ip in htacess.
    the queeries are in get method with no referring url and user agents like these:
    Mozilla/5.0 (iPad; CPU OS 8_2 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12D508 Safari/600.1.4
    Mozilla/5.0 (iPad; CPU OS 8_0_2 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12A405 Safari/600.1.4
    Mozilla/5.0 (iPad; CPU OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A403 Safari/8536.25

    Saif

    (@babylon1999)

    2 years, 9 months ago

    Hello @zrpr,

    Glad to know you figured it out! :‎)

    do u know how can we stop these attacks? for now i block their ip in htacess. the queeries are in get method with no referring url and user agents like these:

    I suggest you check out Jetpack, it’s a fantastic all-in-one solution that helps protect your site from spam, brute force attacks, and much more. Plus, it also takes care of backups.

    The best part? There’s no complex setup involved. All you need to do is install the plugin and activate the security feature.

    If you need a bit more context, I’d recommend checking out this guide: https://jetpack.com/features/security/brute-force-attack-protection/.

    Let us know if you have any other questions. :‎)

Viewing 3 replies - 1 through 3 (of 3 total)

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