• 4boards.co.uk has been suffering resource issues for some time, this is being caused by Useragents / BOTs using an excessive number of Brands in queries when crawling the site. e.g. https://4boards.co.uk/shop/?filtering=1&filter_product_brand=948,291,768,1033,1287,344,342,1413,1543,401,156,1384,275,796,1417,769,1992,296,2207,1483,1576,295,276,856,1229,143,119,2038,1080,157,2823,1593,706

    Our host |Kinsta has put LIMITS on many Bots, however, at one time today, Petalbot was running 30 queries resulting in us asking for Petalbot to be banned at the system level.

    As a consequence of high resource usage by non-customer accounts we have been forced to updgrade our plan and now have 8 PHP Threads, which still sometimes run out.

    Several customers complained that Paypal Advance Payments freezes at Authorisation, when API is taking place, we put this down to an issue with the Paypal Plugin but are now convinced, due to random occurences, that these issues are caused by insufficient resource being available.

    The issue of resource being abused by BOTs using Brands queries was mentioned to the development team when the Woo 9.7 Brands plugin was under construction, however, the integrated version is no different and can easily be used by Bots to cripple a site thus impacting business considerably.

    • This topic was modified 1 year, 2 months ago by 4boards.
    • This topic was modified 1 year, 2 months ago by 4boards.

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  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    Are you sure you are using correct support forum for this question? It looks like this message was written for the WooCommerce support.

    Could you please check if you are using BeRocket’s brands plugin or WooCommerce’s build-in?

    Regards,
    Dmytro

    Thread Starter 4boards

    (@4boards)

    Apologies, silly of me. I’ll copy the details for Woocommerce, please feel free to remove if an option.

Viewing 2 replies - 1 through 2 (of 2 total)

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