Responding to FAQ

  • Resolved jsadowsky

    (@jsadowsky)


    8 years ago

    When a customer submits an FAQ, is there a way to alert the customer that you have answered the FAQ? I assume there is but was not sure how to do this.

    The page I need help with: [log in to see the link]

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  • etoilewebdesign

    (@etoilewebdesign)

    8 years ago

    Hi j,

    If you are using the premium version, then you can use the “FAQ Submitted Thank You E-mail” option (found in the “Premium” area of the “Settings” tab) to send an email to someone when they submit an FAQ (requires the Ultimate WP Mail plugin). There is no option to have it email someone when you publish the FAQ post.

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