Responsive Team and Fair Resolution

  • yuktiwebstudio

    (@yuktiwebstudio)


    7 months, 3 weeks ago

    I initially faced several technical issues with Eventin, including booking errors and delays in support response. It was quite stressful at first, especially when I had to manage a client project depending on the plugin.

    However, once the matter was escalated, the support team — especially Saiful — handled the situation professionally and ensured a full refund was processed without complications. I appreciate their eventual transparency and willingness to resolve things fairly.

    While the plugin didn’t work out for my specific needs, I respect the way the team stood by their policy and closed the case positively.

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  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    7 months, 3 weeks ago

    Hi @yuktiwebstudio,

    Thank you so much for taking the time to share your detailed feedback.
    We truly appreciate your honesty and understanding throughout the process. We’re glad that our team could resolve the matter transparently and ensure a smooth refund experience.

    Your constructive feedback helps us continue improving our product and service. We wish you all the best with your future projects and hope to have the opportunity to serve you again under better circumstances.

    Best regards,
    M Mahbub

Viewing 1 replies (of 1 total)

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