• Resolved dekoala123

    (@dekoala123)


    Hello,

    After updating from WooCommerce 10.4.4 to 10.5.3 today, we received the following error message:

    Line 27

    Trait “Automattic\WooCommerce\Internal\Traits\RestApiCache” not found and Error: Failed opening required ‘/var/www/clients/client1/web2/web/wp-content/plugins/woocommerce/src/Internal/ProductFeed/Integrations/POSCatalog/ApiController.php’

    • This topic was modified 3 months, 1 week ago by dekoala123.
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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for sharing the error message.

    The error you’re seeing usually indicates that some WooCommerce files may not have been fully updated or uploaded correctly during the update process. This can sometimes happen due to a partial update or a file sync issue on the server.

    To resolve this, please try reinstalling WooCommerce to ensure all plugin files are updated correctly. You can do this by following these steps:

    1. Go to Plugins → Installed Plugins in your WordPress dashboard.
    2. Click Add New Plugin at the top of the page.
    3. Search for WooCommerce.
    4. Click Install Now and then Replace current with uploaded (this will reinstall the plugin files without affecting your store data).

    Alternatively, you can also delete the WooCommerce plugin via FTP/File Manager and upload a fresh copy of the latest version. Please take the site backup before reinstalling the Woocommerce.

    If the issue persists after reinstalling, please let us know and share any additional error messages you see so we can look into this further.

    Thread Starter dekoala123

    (@dekoala123)

    Everything worked after the reinstallation. Thank you so much!

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Great to hear everything’s working perfectly now!

    Before you go, If you found WooCommerce helpful in setting up your store, we would really appreciate it if you could leave a five-star review here: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post. Your feedback helps us improve and lets other users know how WooCommerce can support their business.

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