Restoration problem

  • Resolved Adam3k3

    (@adam3k3)


    8 years ago

    Hi,

    Been using this plugin to backup to Google Drive. I moveded my instillation and started fresh on another one. I installed the plugin and started the restore process. The problem is, non of my images made it back as you can see if you visit my blog. I tried looking into the backup “uploads” folder and they appear to be there. I tried over 5 times but same thing without any warring.

    Edit: When I try to update my themes/Plugins it says I have restoration in progress. I click continue but nothing happens and the page crashes.

    Kindly help.
    Thanks in advance.

    • This topic was modified 8 years ago by Adam3k3.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    8 years ago

    Please can you paste a link to your restoration log? You can find it in wp-content/updraft, and post it using something like pastebin.com.

    David

    Thread Starter Adam3k3

    (@adam3k3)

    8 years ago

    Not sure which log it is as non are named restore log and there are a few. Anyway, I will post the first file which is the newest I assume.

    https://pastebin.com/cgTQE9eH

    Plugin Contributor DNutbourne

    (@dnutbourne)

    8 years ago

    Hi,

    Apologies for the delay.

    The log shows the restoration being timed out or cut off very quickly.

    Please could you ask your hosts/server admin to check the PHP maximum execution time, and increase it is possible?

    Thread Starter Adam3k3

    (@adam3k3)

    8 years ago

    Thank you for the support. I talked to my host (Go-daddy) and they told me that my only option is to upgrade to the professional plan which I don’t need. I asked if they can temporary just increase the same for the restore and they said no.

    Can I manually upload/copy the files to the correct folders?

    Thanks

    • This reply was modified 8 years ago by Adam3k3.
    Plugin Contributor DNutbourne

    (@dnutbourne)

    8 years ago

    Hi,

    Yes, it is possible to restore the backups manually.

    We have a guide on how to do so here:
    https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/

Viewing 5 replies - 1 through 5 (of 5 total)

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