• Resolved methodstudio

    (@methodstudio)


    Hi there,

    I’ve just tried to restore a backup for a client that was having some weird issues with certain functions on their site. When I try to restore, the process almost finishes and then fails. Any help would be much appreciated. Thank you. Here’s the debug code:

    BMI-2YWabara-51264

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter methodstudio

    (@methodstudio)

    Just tried again with space checking disabled. Unfortunately still failed at 71%.

    Plugin Support MixHa

    (@mixha)

    Hello @methodstudio

    It looks like your site struggled with file extraction, most likely due to limited I/O speed.

    Please adjust these settings and retry the restoration:

    1. Go to the “Other options” section
    2. Find the batching option (and set the value there to 300): https://monosnap.com/file/vCSDazET0VDZhy7Tot7nUVlpotpK7a
    3. Save the “Other options” section
    4. Force both processes to stop: https://prnt.sc/1trv1tm

    After that, you can start restoration again using the same backup file.

    Let me know if that resolves your issue 🙂
    Thank you!

    Thread Starter methodstudio

    (@methodstudio)

    Hi @mixha

    Thanks so much for your help. Unfortunately, no luck as yet. The restore just failed again. I actually lowered the batching option to 200 but no luck there either. Is there anything else you could suggest to resolve the issue. Thank you in advance.

    Thread Starter methodstudio

    (@methodstudio)

    Hi again @mixha

    Would really appreciate your help sorting this out. Client getting stressed as the site has been down a while. Thank you.

    Plugin Support MixHa

    (@mixha)

    Hello @methodstudio ,

    Sorry for the delayed reply.

    For your case, I recommend the following feature: PHP CLI tool that allows to backup directly via SSH. This way our plugin won’t be limited by anything related to your Web Server.

    Always make sure you have enough space for the backup, I recommend you to add approx. 25% reserve to the free storage espace required.

    Before you start with PHP CLI, make sure you have ZipArchvie enabled as your PHP Extension.

    You can do that by typing:
    php -r 'echo class_exists("ZipArchive") ? "true\n" : "false\n";';
    – It should return true.

    After that you can go to the root of your WordPress directory and then enter our plugin directory like that:
    cd wp-content/plugins/backup-backup/includes

    To get more details about the tool simply type:
    php -f cli-handler.php

    You should receive such help output:
    ========= BACKUP MIGRATION PLUGIN =========

    Please specify CLI function: bmi_restore [.zip], bmi_backup or bmi_quick_migration

    Examples:
    – php -f cli-handler.php bmi_backup
    – php -f cli-handler.php bmi_backup BMI_12-12-12_nameOfMySite_nameOfBackup.zip
    – php -f cli-handler.php bmi_restore BMI_12-12-12_nameOfMySite_nameOfBackup.zip
    – php -f cli-handler.php bmi_quick_migration "http://localhost/site/linkToMyBackup.zip"

    ========= BACKUP MIGRATION PLUGIN =========


    To make backup simply use:
    php -f cli-handler.php bmi_backup

    Please let me know if this method was successful, and if you are still facing issues, please provide a fresh debug code.

    • This reply was modified 1 year, 1 month ago by Jan Dembowski. Reason: Formatting
    Plugin Support MixHa

    (@mixha)

    Hello @methodstudio ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)

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