• Resolved kjwebct

    (@kjwebct)


    I am trying to restore my site from a backup from Google Drive. The backup physically exists in Google Drive, so I know that’s not the issue. I’ve also downloaded the backup on to my computer if I need it there. When I click the RESTORE button next to the backup, nothing happens. The following gets logged into the console:

    project-gallery-script.js?ver=1.0:68 Uncaught TypeError: Cannot read properties of undefined (reading 'split')
    at HTMLInputElement. (project-gallery-script.js?ver=1.0:68:54)
    at HTMLInputElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:40035)
    at v.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:38006)
    at Object.trigger (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:70124)
    at HTMLInputElement. (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:70726)
    at Function.each (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:3129)
    at e..each (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:1594)
    at e..trigger (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2:70701)
    at updraft_restore_setoptions (updraft-admin-common-1-25-1.min.js?ver=1.25.1:1:10589)
    at _ (updraft-admin-common-1-25-1.min.js?ver=1.25.1:1:121740)

    Any suggestions?

Viewing 1 replies (of 1 total)
  • Hi there,

    The first suggestion I would make is to try a plugin/theme conflict test to resolve the issue.
    Temporarily deactivate other plugins and switch to a default theme. Does the issue persist?

    Best regards,

    Nick

Viewing 1 replies (of 1 total)

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