Restore doesn’t work

  • Resolved roblie93

    (@roblie93)


    4 years, 10 months ago

    [STEP] [2021-07-26 08:05:23] Initializing restore process…
    [SUCCESS] [2021-07-26 08:05:25] Restore process responded
    [SUCCESS] [2021-07-26 08:05:25] Locking migration process
    [STEP] [2021-07-26 08:05:25] Initializing restore process
    [INFO] [2021-07-26 08:05:25] Backup & Migration version: 1.0.9
    [INFO] [2021-07-26 08:05:25] Site which will be restored: https://fotografie-anjahilburg.de
    [INFO] [2021-07-26 08:05:25] PHP Version: 7.4.21
    [INFO] [2021-07-26 08:05:25] Web server: Apache/2.4.48 (Unix)
    [INFO] [2021-07-26 08:05:25] Max execution time (in seconds): 259200
    [INFO] [2021-07-26 08:05:25] Initializing custom error handler
    [STEP] [2021-07-26 08:05:25] Free space checking…
    [INFO] [2021-07-26 08:05:25] Checking if there is enough amount of free space
    [INFO] [2021-07-26 08:05:25] Requires at least 10649809683 bytes. [9.92 GB]
    [INFO] [2021-07-26 08:05:25] Disk free space function is not disabled – using…
    [INFO] [2021-07-26 08:05:25] Checking this path/partition: /mnt/web314/e2/62/58132162/htdocs/STRATO-apps/wordpress_01/app/wp-content/backup-migration/backups
    [SUCCESS] [2021-07-26 08:05:25] There is 5,030,390.00 MB free. [4.8 TB]
    [SUCCESS] [2021-07-26 08:05:25] Great! We have enough space.
    [SUCCESS] [2021-07-26 08:05:25] Confirmed, there is enough space on the device, checked: 10649809683 bytes.
    [INFO] [2021-07-26 08:05:25] Making temporary directory
    [STEP] [2021-07-26 08:05:25] Scanning archive…
    [STEP] [2021-07-26 08:05:25] Smart memory calculation…
    [INFO] [2021-07-26 08:05:25] There is 384 MBs of memory to use
    [SUCCESS] [2021-07-26 08:05:25] Setting the safe limit to 8 MB
    [STEP] [2021-07-26 08:05:25] Extracting files (this process can take some time)…
    [ERROR] [2021-07-26 08:05:25] Issues during restore process (extracting)…
    [ERROR] [2021-07-26 08:05:25] PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
    [INFO] [2021-07-26 08:05:25] Removing 3 files
    [ERROR] [2021-07-26 08:05:25] Aborting…
    [INFO] [2021-07-26 08:05:25] Unlocking migration
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-07-26 08:05:28
    [DOWNLOAD GENERATED] Last update (seconds): 5 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-07-26 08:05:23

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    4 years, 10 months ago

    Hi @roblie93

    I can see that you’re using old version of the plugin.
    Could you please if you still have access to the source site, update the plugin and redo the backup with the latest one?

    And also update it on the destination, we released many improvements for the restore process in the meanwhile.

    If you don’t have access the the source site, and need to restore this particular backup, please contact me via email [ support (at) backupbliss dot com ].

    I’ll try to recover it as it can be just server issue and restoring it with different engine would work.

    Let me know if you can do the above 🙂
    Thank you!

    Thread Starter roblie93

    (@roblie93)

    4 years, 10 months ago

    Good morning, thansk for your response.

    No i have following error:

    [STEP] [2021-07-27 06:24:05] Initializing restore process
[STEP] [2021-07-27 06:24:06] Looking for PHP CLI executable file.
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-07-27 06:28:11
[DOWNLOAD GENERATED] Last update (seconds): 246 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-07-27 06:24:05
    Plugin Author iClyde

    (@iclyde)

    4 years, 10 months ago

    Hi @roblie93

    This is quite easy to solve.
    Simply go to “Other options” section, and find “Disable PHP CLI” checkbox.

    Our plugin also support different method when PHP CLI does not work on the server properly, in most cases it detects it automatically but sometimes it get stuck at this point. Then you need to disable it manually in the settings.

    Once you do that and save it, try again 🙂

    Let me know if that solves the issue.
    Thank you! 🙂

    Plugin Author iClyde

    (@iclyde)

    4 years, 10 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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