Restore Error

  • Resolved webdesigner242

    (@webdesigner242)


    4 years, 1 month ago

    [STEP] [2022-04-12 16:25:20] Initializing restore process
    [WARN] [2022-04-12 16:25:25] PHP CLI is disabled manually, plugin will omit all PHP CLI steps.
    [INFO] [2022-04-12 16:25:25] Creating lock file
    [STEP] [2022-04-12 16:25:25] Initializing download process
    [SUCCESS] [2022-04-12 16:25:25] Downloading initialized
    [STEP] [2022-04-12 16:25:25] Downloading remote file…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-04-12 16:27:07
    [DOWNLOAD GENERATED] Last update (seconds): 107 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-04-12 16:25:20

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    4 years, 1 month ago

    Hi @webdesigner242

    Issue you experienced may be caused by:
    a) Your backup file is protected by your source site hosting provider
    b) Your new site has execution time limit and your backup file requires more time to download than your server can allow

    The easiest solution that you can try is:
    1. Go to your site where you made the backup
    2. Open “Other options” section
    3. Enable alternate download method: https://prnt.sc/1slr41w
    4. Save that section
    –– 5. Go to your new site
    6. Force both processes to stop: https://prnt.sc/1trv1tm
    7. Try again with the same URL

    If that won’t work, it may be easier if you could download your backup file and upload it manually using FTP, cPanel or our Upload Area below backups list.

    Let me know if that solves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    4 years, 1 month ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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