Hi,
You can try as an alternative using FTP – you’ll find the backups in the wp-content/updraft directory.
Or, if they are in cloud storage (Amazon S3, Dropbox, etc.), then just go to the cloud storage vendor’s website and get it from there directly.
David
Thread Starter
Ario
(@ariolander)
I know how to access the backups. My issue is actually using them.
Whenever I hit the [restore] button to try to rollback to an earlier backup I get the following:
PHP event: code E_WARNING: Wrong parameter count for clearstatcache() (line 747, wp-content/plugins/updraftplus/addons/sftp.php)
Download in progress (XX / YY Kb)
I am not trying to download it myself, I am trying to use the restore function but it seems the script is having trouble restoring/accessing the backups that are on the server and I don’t know why.
Hi,
Possibly the PHP message is getting in the way. If you de-install UD and then re-install (it’ll still show the same version), then that message will be gone. (The message itself was harmless, but it might be interrupting the communications).
Failing that, just download the backup files from your SFTP server using any SFTP programme, and use the “upload” link in the “restore” section to upload them into UD manually (or use FTP to put them in wp-content/updraft). Both those ways have the same effect as UD downloading them itself (they end up in wp-content/updraft).
David
