Restore Fail

  • Resolved eflechapy

    (@eflechapy)


    3 years, 2 months ago

    I tried to restore my page but it doesn’t work. Please help here ist my debug code BMI-ag48QiM2-61109

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 2 months ago

    Hi @eflechapy

    Seems like your root WordPress directory is not writable.
    Our plugin couldn’t create directory where files from your backup would be extracted, then placed in proper paths due to insufficient permissions.

    Please adjust your WordPress root directory permissions for proper directory owner and group, set the permissions to 755.

    Use chown and chmod command, you can contact your hosting provider if you’re not familiar with these commands (you can also share this message with them, it should be clear for technician).

    Let me know if that resolves your issue 🙂
    Thank you!

    Thread Starter eflechapy

    (@eflechapy)

    3 years, 2 months ago

    Solved

    Thanks

    Plugin Author iClyde

    (@iclyde)

    3 years, 2 months ago

    Great, thank you for confirmation! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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