restore failed

Resolved

(@carlonchoculiao)

Debug code: BMI-3LfdhwgD-29103

i had an error restauring mi zip backup file

LOG

[STEP] [2024-02-02 20:39:53] Initializing restore process
[STEP] [2024-02-02 20:39:54] Looking for PHP CLI executable file.
[INFO] [2024-02-02 20:39:55] PHP CLI Filename: php
[INFO] [2024-02-02 20:39:55] PHP CLI Version: 8.2.15 (cli)
[INFO] [2024-02-02 20:39:55] PHP CLI Memory limit: 512M/512M
[INFO] [2024-02-02 20:39:55] PHP CLI Execution limit: 0/0
[SUCCESS] [2024-02-02 20:39:55] We properly detected PHP CLI executable file.
[SUCCESS] [2024-02-02 20:39:55] [CLI] PHP CLI: Restore process initialized, restoring…
[SUCCESS] [2024-02-02 20:39:55] [CLI] Restore process responded
[SUCCESS] [2024-02-02 20:39:55] [CLI] Locking migration process
[STEP] [2024-02-02 20:39:55] [CLI] Initializing restore process
[INFO] [2024-02-02 20:39:55] [CLI] Backup & Migration version: 1.4.2
[INFO] [2024-02-02 20:39:55] [CLI] Initializing custom error handler
[INFO] [2024-02-02 20:39:55] [CLI] Site which will be restored: site_url
[INFO] [2024-02-02 20:39:55] [CLI] PHP Version: 8.2.15
[INFO] [2024-02-02 20:39:55] [CLI] WP Version: 6.4.3
[INFO] [2024-02-02 20:39:55] [CLI] MySQL Version: 5.7.23
[INFO] [2024-02-02 20:39:55] [CLI] MySQL Max Length: 268435456
[INFO] [2024-02-02 20:39:55] [CLI] Web server: Not available
[INFO] [2024-02-02 20:39:55] [CLI] Max execution time (in seconds): 259200
[INFO] [2024-02-02 20:39:55] [CLI] Memory limit (server): 512M
[INFO] [2024-02-02 20:39:55] [CLI] Memory limit (wp-config): 40M
[INFO] [2024-02-02 20:39:55] [CLI] Memory limit (wp-config admin): 512M
[SUCCESS] [2024-02-02 20:39:55] [CLI] Restore process initialized successfully.
[STEP] [2024-02-02 20:39:55] [CLI] Free space checking…
[INFO] [2024-02-02 20:39:55] [CLI] Checking if there is enough amount of free space
[ERROR] [2024-02-02 20:39:55] [CLI] Cannot start migration process
[ERROR] [2024-02-02 20:39:55] [CLI] Error: File may not exist, check file name and if it still exist
[ERROR] [2024-02-02 20:39:55] [CLI] Error: Could not find manifest in backup, file may be broken
[ERROR] [2024-02-02 20:39:55] [CLI] Error: Btw. because of this I also cannot check free space
[ERROR] [2024-02-02 20:39:55] [CLI] Used path: ABSPATH/wp-content/backup_path/backups/Backup
[ERROR] [2024-02-02 20:39:55] [CLI] Aborting…
[INFO] [2024-02-02 20:39:55] [CLI] Unlocking migration
[END-CODE] [2024-02-02 20:39:55] [CLI] #003

[DOWNLOAD GENERATED] File downloaded on (server time): 2024-02-02 20:40:02
[DOWNLOAD GENERATED] Last update (seconds): 9 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2024-02-02 20:39:53

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support MixHa
(@mixha)

2 years, 4 months ago
Hello @carlonchoculiao ,

It seem like you have very low execution limit threshold, which caused the process to stop while it was trying to check the free space.

In our plugin it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack free space.

Step list of the solution:
1. Go to “Other options” section
2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Change backup method: https://prnt.sc/1s1ofpa
5. Save “Other options” section
6. Force stop both processes: https://prnt.sc/1trv1tm
7. Run your process once again
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support MixHa
(@mixha)

2 years, 3 months ago

Hello @carlonchoculiao ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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