RESTORE FAILED

  • Resolved sghidos3

    (@sghidos3)


    2 years, 3 months ago

    Hi, i have a problem with a restore, always hang ad 91%

    [STEP] [2024-02-19 12:31:23] [CLI] Performing database adjustments for table 1/21: 1654069878_***_actionscheduler_actions (4.76%)

    Here the code

    BMI-rOBcSFq9-24289

    Thanks in advance

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 3 months ago

    Hi @sghidos3,

    Thank you for your message!

    You should be able to resolve your issue by decreasing page size, which will decrease memory usage as well. Instead it will take a bit more time.

    To do so, follow these steps:

    1. Go to “Other options” section on the site where you experienced that error
    2. Find “Modify Search & Replace Page Size”: https://prnt.sc/m-YdmBT88HI0
      – Set the value there to 100, if that won’t work, try 50.
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Let me know if that resolves your issue 🙂
    Thank you!

    Thread Starter sghidos3

    (@sghidos3)

    2 years, 3 months ago

    Hi, i allready tried your suggestion,

    nothing change.

    Thank you

    Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 3 months ago

    Hi @sghidos3,

    Could you kindly generate a new backup code from the plugin for us to observe your latest attempt? You can generate it via the method below;

    Troubleshooting section > Check advanced options and click on button:
    Share debug infos with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Thread Starter sghidos3

    (@sghidos3)

    2 years, 3 months ago

    Hi, here is it:

    BMI-DypQJub6-20575

    Best regards

    Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 3 months ago

    Hi @sghidos3,

    From this latest debug code, I see that the step #3 is not applied. Please follow the steps again and don’t forget to click on “Save” at the bottom, and then please try restoring your backup once again.

    Thread Starter sghidos3

    (@sghidos3)

    2 years, 3 months ago

    Hi, have repeeted all the steps free times.

    PHP CLI is disabled.

    Same situation, is more then one hour that is hanging.

    Here the code now: BMI-AN8w5Dyy-42615

    Thanks in advance

    Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 3 months ago

    Hi @sghidos3,

    In your latest debug code, I still see that the PHP CLI is not disabled. But I just wanted to remind you that it needs to be changed on the site you’re trying to apply the restoration process, and in this case, “eventi.lacittaperfetta.it”.

    Could you kindly try applying the settings again there?

    Thread Starter sghidos3

    (@sghidos3)

    2 years, 3 months ago

    Hi, i try 3 more time, with 2 reboot, same problem here.

    PHP CLI is disabled

    New code BMI-1cfQjuA9-18184

    Thanks in adavance

    Plugin Author iClyde

    (@iclyde)

    2 years, 3 months ago

    Hi @sghidos3

    In the latest debug code it still does not look like PHP CLI is disabled in your plugin configuration, which is also confirmed in your live-log as [CLI] level is added to the log line.

    We decided to disable PHP CLI by default, please go to Troubleshooting -> Check Advanced Options -> Reset plugin configuration: https://prnt.sc/Fx16HdqXfc6j

    It should use default settings which excludes PHP CLI.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 3 months ago

    Hello @sghidos3 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 10 replies - 1 through 10 (of 10 total)

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