Restore failed

  • Resolved symitro

    (@symitro)


    2 years, 9 months ago

    Hello there

    Debug code: BMI-S7KwfOta-99419

    I already tried the following options:

    • Bypass web server limits
    • Disable PHP CLI Checking
    • excluding filenames like .tmp, .zip, .gz
    • increasing max memory from 40M to 512M

    It’s an offline wp installation with bitnami.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hello @symitro ,

    Is the backup made on the same site where the restoration is running?

    Could you please revert the plugin settings to default and run the restore again, then provide a new debug log. You can leave the current memory setting of 512M.

    Kind regards

    Thread Starter symitro

    (@symitro)

    2 years, 9 months ago

    Hello MixHa

    I tried your suggestions and have reset the configurations.

    It seems like my local bitnami installation doesnt allow any restorations. In the past i had no issues with creating local websites and restoring them on different clients / live websites.

    The following 2 debug logs i just created:

    Same site restore:
    BMI-DqVJxPh9-38405

    Different site restore:

    BMI-0kduKP5G-28578

    Restoring the local backup on a live website works as intented without any issue.

    Could the lower php version be a problem since it’s outdated?

    • This reply was modified 2 years, 9 months ago by symitro.
    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @symitro ,

    Thank you for providing the additional information. The PHP version reads 7.3.14 which is not that old and is supported by the plugin.

    From the latest log, I can tell that disabling PHP CLI checking within the plugin settings was a good move. You can re-enable that, however it will most likely not be enough to see the process through – our team will have to check more about that Bitnami setup, and further update you.

    In the meantime, perhaps you could try an alternative to that staging environment: TasteWP is free online tool that I can recommend, it also works perfectly in conjunction with Backup Migration plugin.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @symitro ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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