Restore Failed at 1% (PHP Issue)

  • Resolved Chris H

    (@mediazombie)


    2 years, 9 months ago

    Hello, I created a backup on 8/17/2023 and tried to restore it last night 8/20/2023, but it failed with a message “Something bad happened on the PHP side”. The Restore screen never finished and just hung, saying it was aborting & unlocking restore process.

    BMI-KRmtLxcn-03513

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hello @mediazombie ,

    The issue is caused partially by RAM memory limit configuration.

    Because your WP_MAX_MEMORY_LIMIT is set to 768MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 768MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 768MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

    After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

    You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “768M”.

    Let me know if you can do that or you need more details of how to do it.

    Kind regards,

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @mediazombie ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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