Restore Failed: Error data extract failed

  • Resolved maryayers95

    (@maryayers95)


    4 years, 11 months ago

    Hi, trying to restore a backup after a few things went wrong with a recent update to my site. No problem with the other restores but I keep having issues with my uploads when trying to restore them. All my other files upload and are fine except one which gives me this message:

    ***

    Unpacking backup… (backup_2021-07-01-0909_TEENPLICITY_d8793f73a636-uploads2.zip, 386.3 MB)
    There has been a critical error on this website.

    ***

    Any help would be great on how I deal with this. Tried uploading all the backup files for Uploads to the site, made sure they were all in remote storage as well, still getting this.

    • This topic was modified 4 years, 11 months ago by James Huff.
    • This topic was modified 4 years, 11 months ago by maryayers95.
Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 11 months ago

    Hi,

    The critical error seemt o have appeared after UpdraftPlus restored the uploads2.zip. The problem could be coming form the uploads backups file. I would suggest asking your host/server admin to check on the PHP error. The exact information about the error can be found there.

    Thanks,
    Bryle

Viewing 1 replies (of 1 total)

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