Restore failed using existing backup

Hi @chatmanager2023

My huge apologies for delayed reply, we’re intensively working on new version, which causes some delays in free support there.

This error is related to incomplete and wp-config.php file.
Your site does not have security configuration in place.

Our plugin also uses this for restoration in order to perform automatic log in.

There is fortunately simple fix for that.

You can read more about this there:
https://developer.ww.wp.xz.cn/apis/wp-config-php/#security-keys

And generate your unique and secure keys there:
https://api.ww.wp.xz.cn/secret-key/1.1/salt/

Simply copy and paste them at the top of your wp-config.php file.

Let me know if that resolves your issue 🙂</img>
Thank you!