• Resolved digitalcooking

    (@digitalcooking)


    I have a problem restoring a baackup o f about 3Gb.
    I need to kee the URL as private. Please tell me how to share just with support team

    The debug code is BMI-lBad9Po8-73474

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @digitalcooking ,

    I would suggest a couple of adjustments before running the restoration again:

    The log states:

    [INFO] [2023-07-20 08:34:54] Tempo di esecuzione massimo (in secondi): 120
    [INFO] [2023-07-20 08:34:54] Memory limit (server): 128M
    [INFO] [2023-07-20 08:34:54] Memory limit (wp-config): 40M
    [INFO] [2023-07-20 08:34:54] Memory limit (wp-config admin): 256M

    I would suggest that you increase the max execution time to 300 and memory limit from 40M to 128M or even level it all out to 256M. Besides that, please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @digitalcooking ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Restore failure’ is closed to new replies.